SMS scripts, email templates, kiosk QR setups, and response frameworks — all the artifacts our clients use, ready to swipe.
By moment: post-visit, post-boarding, post-grooming, after a great review, after a 4-star, declined.
First ask, friendly reminder, lapsed-client win-back, holiday thank-you with soft review nudge.
Print-ready front-desk kiosk cards in your brand colors — drop in your logo and print.
Templates for 5-star, 4-star, and the dreaded 1-star — written to defuse, not defend.
The pre-review survey that catches negative feedback before it goes public.
Realistic targets, weekly tasks, and the dashboard we use to track review velocity.